By having an effective complaint management system, life science organizations have a better chance to ward off inspections by using the appropriate guidelines and regulations. Monitoring complaint trends over time and having a complaint program improves the customer’s experience with your products. The post Product Complaints and Recalls Virtual Summit appeared first on Momentum Events.
There have been many COVID driven impacts on customer engagement and marketing processes, tools and tactics. However, even with the advancement of digital marketing and commercial transformation, in-person engagement still remains the cornerstone of the pharma marketing business. While we should celebrate the small wins and pivots that have been made as a result of […]